Springtime at a dance studio brings a lot of moments where parents need to be aware of dates and events. When you register, we have a section in our terms of service that indicates the following:
It is the responsibility of the parent or adult to be aware of all studio activities, such as recitals, extra classes and dates the school is open or closed. The school will post all such notices on the bulletin board as well as sending notices home or via email and posting on social media where applicable. It is the parents’ responsibility to regularly check these notices to ensure they are informed. It is the responsibility of the parents or adult students to inform the school of any address, phone number or email address change.
So, why do we specifically point that out?
Well, we have our inside bulletin board, our letters we hand out to students in class, emails that get sent home and all the pertinent information that we post on our social media. Inevitably, even though we send those home, we often hear “I didn’t know that” or we get asked questions whose answers have already been posted or sent out.
Often after an email with a newsletter goes out we get “unsubscribed” messages but that just means parents aren’t prepared for when Susie comes home and asked if you got tickets for the show and…Oooops…you didn’t know.
Our relationship with you and your child matters to us. We strive to ensure we are communicating with you throughout your experience with us.
- We have efficient and courteous administrative staff to answer your questions and help you with any concerns.
- Introductory information packages about the studio and the class your child has signed up for are given out when you register.
- Regular information about the studio, classes and events are provided to parents through newsletters and blog postings, a website that answers Frequently Asked Questions (FAQ) and in-class announcements.
- Event notifications are sent out in plenty of time to respond. We send event notifications out by email and we provide a printed notice that is handed out in class. Please check our bulletin board for announcements.
We want our students to be involved in all the fun things we offer and sometimes (especially when they are little) don’t always get communicated to parents or guardians. That’s where we come in!
So, when you get an email from our Director Miss Laura, or from “Grand River Academy of Dance” take a quick look to make sure there isn’t anything important you need to note.
Follow us on Social Media
Add our email address to your email program so that we don’t get sent to junk.
Taking a little extra time to read our communications will help make big events like Photo day and Recital a little more enjoyable and stress free.